Privacy Policy

RT Engineers (“RT Engineers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and use our power systems engineering services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal Data you voluntarily provide, such as your name, job title, company, email address, phone number, and any details you include in a message to us through our contact form.
• Usage Data collected automatically, such as your IP address, browser type, device information, pages visited, and the dates and times of your visits.
• Cookies and Tracking Data collected through cookies, web beacons, and similar technologies to recognize your browser and remember certain information about your visit.

2. How We Use Your Information

We use the information we collect about you or that you provide to us to:

• Respond to inquiries, quote requests, and other communications;
• Provide, operate, and maintain our website and services;
• Improve, personalize, and expand our website and offerings;
• Send administrative information, such as changes to our terms or policies;
• Detect, prevent, and address technical issues, fraud, or security concerns; and
• Comply with applicable legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with service providers who perform services on our behalf (such as hosting, analytics, and email delivery), and who are contractually obligated to keep it confidential and use it only for the purposes we specify. We may also disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal process, protect our rights, or protect the safety of our users or the public.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and understand how visitors use our site. Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of parts of our website.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable timeframe.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at Sales@RTEngineers.com or +1 859.489.5911.